Last Updated: February 2026

Arcnet Education Ltd (“Arcnet”, “we”, “us”, or “our”) respects your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, process, use, disclose, store, and protect your information when you visit our website, contact us, or use any of our student placement, visa support, educational advisory, or consulting services.

This Privacy Policy complies with:

• Nigeria Data Protection Act (NDPA) 2023
• Nigeria Data Protection Regulation (NDPR)
• General Data Protection Regulation (GDPR) (where applicable)
• Global data protection best practices.

“By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.”

1. DEFINITIONS

1.1 “Personal Data

Any information that can identify you directly or indirectly such as name, address, email, passport number, or student records.

1.2 Processing

Any operation performed on personal data, including collection, storage, retrieval, sharing, or deletion.

1.3 Data Controller

Arcnet Education Ltd, which determines how and why your data is processed.

1.4 Data Subject

Anyone whose personal data is collected or processed by Arcnet (e.g., students, parents, guardians, website visitors).

1.5 Third Parties

Universities, service providers, visa agencies, marketing partners, IT providers, exam bodies, etc.

2. WHO WE ARE — COMPANY DETAILS

Arcnet Education Ltd
A professional education consulting and student recruitment organization offering admissions support, visa advisory, study-abroad counselling, and institutional partnerships.

Contact Information

Abuja Office:
Plot 104, Apartment 4, Emmanuel Adiele Street, Off Mike Akhigbe, Jabi, Abuja
Lagos Office:
Suite 100, Rear Car Park, Wing 38, Opebi Road, Ikeja
Phone: +234 703 352 7761
Emails: wei.i@arcneteducation.org, info@arcneteducation.org
Website: www.arcneteducation.org

3. CATEGORIES OF PERSONAL DATA WE COLLECT

We collect information in the following broad categories:

3.1 Identity Data

Full name

Date of birth

Gender

Nationality

Passport data

Next of kin

3.2 Contact Data

Email address

Phone numbers

Residential address

Emergency contact details

3.3 Academic and Institutional Data

Transcripts

Certificates

Statement of results

WAEC/NECO details

Degree information

Letters of recommendation

Personal statements

Preferred countries or institutions

3.4 Immigration & Visa Information

Passport bio-page

Visa application documents

Biometrics appointments

Confirmation of Enrollment

Visa status updates

3.5 Technical & Usage Data

IP address

Browser type, device type

Access times

Cookies

Geolocation (if enabled)

Website navigation behaviour

3.6 Financial & Transactional Data

Payment confirmation

Bank transfer receipts

Invoice records
(We do not store card details.)

3.7 Communication Data

Emails

WhatsApp messages

Forms submitted

Customer support records

Phone call records (if applicable)

3.8 Marketing & Preference Information

Newsletter subscription status

Communication preferences

Response history

4. HOW WE COLLECT YOUR DATA

Directly Provided By You

Website contact forms

WhatsApp messages

In-person consultations

Email submissions

Application document uploads

Automatically Collected

Cookies

Analytics

Website tracking

Device information

Received from Third Parties

Partner universities

Exam bodies

Marketing affiliates

Payment processors

5. PURPOSES FOR PROCESSING YOUR DATA

We process your data for the following lawful purposes:

5.1 Service Delivery

University applications

Communication with institutions

Visa advisory and guidance

Scheduling consultations

Document verification

Counselling and follow-up

5.2 Administrative Processing

Managing your account

Processing payments

Internal record keeping

Responding to inquiries

5.3 Legal & Regulatory Obligations

NDPA compliance

Immigration requirements

Fraud and identity protection

Government reporting (if required)

5.4 Marketing & Communications

School updates

Scholarship opportunities

Newsletters

Promotions

Events & fairs

You may opt out at any time.

5.5 Website Optimization & Analytics

Improving website performance

Detecting security threats

Enhancing user experience

6. LEGAL BASIS FOR PROCESSING

Arcnet processes your data under the following legal bases:

Consent – You voluntarily provide data or opt into communications.

Contractual Necessity – To execute your service agreement.

Legitimate Interest – To operate, analyze, and improve our services.

Legal Obligation – When required to comply with Nigerian law or immigration authorities.

7. DATA SHARING & THIRD-PARTY DISCLOSURE

We may share your data with:

7.1 Educational Institutions

Universities

Colleges

Schools

Recruitment partners

(Only for the purpose of processing your applications.)

7.2 Visa & Immigration Bodies

Embassies

VFS centres

Immigration agencies

7.3 Technical & Operational Service Providers

Website hosting companies

Email service providers

CRM systems

Cloud storage companies

7.4 Marketing Providers

Newsletter software

Advertising platforms (Facebook, Google)

Affiliate partners

7.5 Legal & Regulatory Authorities

Only if required by law, fraud investigations, or government requests.

8. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to:

United Kingdom

United States

Europe

Canada

Australia

UAE

Asia

Any country where partner institutions are located

We ensure safety through:

Secure document transfer

Encrypted systems

Student consent

Institutional agreements

Compliance with NDPA, GDPR, and applicable local laws

9. DATA SECURITY MEASURES

Arcnet implements:

Encrypted databases

Password-protected systems

Restricted access to staff

Secure file transfer protocols

Firewalls and anti-malware systems

Data minimization policies

10. DATA RETENTION POLICY

We retain:

Application records: 5 years

Visa documents: 5 years

Marketing data: Until you opt out

Legal records: As required by law

After retention periods expire, your data is securely erased.

11. YOUR RIGHTS UNDER NDPA & GDPR

You have the right to:

Access your data

Correct inaccurate data

Request deletion (right to be forgotten)

Restrict processing

Withdraw consent

Object to marketing

Request data portability

Lodge a complaint with the Nigeria Data Protection Commission

Requests should be sent to:
info@arcneteducation.org

12. COOKIES & ONLINE TRACKING

Our website uses:

Necessary cookies

Performance cookies

Analytics cookies

Advertising/remarketing cookies

You may disable cookies in your browser settings.

13. THIRD-PARTY LINKS

Our site may contain links to third-party websites.
Arcnet is not responsible for their privacy practices.

14. CHILDREN’S PRIVACY

We do not knowingly collect data from children under 16 without parental consent.

15. DATA BREACH RESPONSE

In case of a data breach:

We notify affected users

We notify regulators

We take corrective action

We secure compromised systems

16. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.
Continued use of our services means you accept the updated terms.

17. CONTACT US

For questions, complaints, or data rights:
Arcnet Education Ltd
Email: info@arcneteducation.org
Phone: +234 703 352 7761
Website: www.arcneteducation.org